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How do I create or login to an account?

When you purchase a product or speaker series, you will create an account during your transaction. 

To login, simply click on the Log In button on the header navigation bar, submit your email and password, and gain access to your full library of videos!

I purchased the Speaker Series. Now what?

Exciting! We cannot wait to see you.

Once you purchase the series, you will be added to our registrants. Every couple of days, that list to uploaded to Zoom. You will then receive an email directly from Zoom to register for the LIVE session.

If you haven't received this email by the morning of the LIVE event, please email us at [email protected]. We will be happy to help!

Unable to attend the LIVE session? Not to worry! All of your NPC sessions will be available in My Library for your permanent reference. The presentations will be uploaded to My Library by 12:00 p.m. PT the day following the LIVE presentation. Simply login and watch as often as you would like!

Where do the registrations come from?

You will receive an email directly from Zoom. This will contain your registration information and a link to the LIVE session.

This can take a couple days. Once you purchase a session of the entire Speaker Series, you are added to our registrants. Every couple of days, that list to uploaded to Zoom. You will then receive an email directly from Zoom to register for the LIVE session.

If you have not received this email by the morning of the event, please email [email protected]. We will be happy to help!

When will the LIVE session be presented?

Each class is presented LIVE. You can find the date and time on the Speaker Series webpage and it will also be listed on the post-purchase email you receive. 

We include Pacific and Eastern Standard timezones in our messaging. Since our members live all over the world, we have provided a link to a Time Zone Converter tool for your convenience.

Please note, if you are unable to attend the LIVE session, no worries! All of your NPC sessions will be available in your account permanently to watch and reference as often as you would like. The presentations will be uploaded to My Library by 12:00 p.m. PT the day following the LIVE presentation. Simply login and watch and reference as often as you would like!

I haven't received the registration email from Zoom

This can take a couple days. Once you purchase a session of the entire Speaker Series, you are added to our registrants. Every couple of days, that list to uploaded to Zoom. You will then receive an email directly from Zoom to register for the LIVE session.

If you haven't received this email by the morning of the LIVE event, please email us at [email protected]. We will be happy to help!

What if I miss the LIVE session?

No worries if you are unable to attend the LIVE session! All of your NPC sessions will be available in your account to watch and reference as often as you would like! The presentations will be uploaded to your account by 12:00 p.m. PT the day following the LIVE presentation. Simply login and watch all of your videos there!

I'm a member. Do I get access to new sessions?

Yes! For all new speaker series, you’ll gain access to all these sessions the day after they’re streamed live.

I have a question or need help.

We are here to help! Send us an email at [email protected] and we will get back to you ASAP.

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